Legal Information & Policies
আমাদের নীতিমালা এবং শর্তাবলী সম্পর্কে বিস্তারিত জানুন
Last Updated: March 15, 2024
Return Eligibility
Products can be returned within 7 days of delivery if:
• Item is defective or damaged
• Wrong item was shipped
• Product is in original condition with all tags
• Packaging is intact
Non-Returnable Items
The following cannot be returned:
• Customized or personalized items
• Opened fishing baits and lures
• Items damaged due to misuse
• Sale or clearance items
Return Process
1. Contact our support team within 7 days
2. Provide order details and reason for return
3. We will provide a return authorization
4. Ship item back in original packaging
5. Refund processed within 5-7 business days
Refunds
• Refunds issued to original payment method
• Shipping charges are non-refundable
• Return shipping costs may be deducted
• Refunds processed within 5-7 business days